Positive body language

Communication is the process used to exchange information and it is considered effective when both parties, the sender and the receiver, give the same or very similar meaning to the message being conveyed.

Health care is the treatment of ill health and medical conditions.

Social care is the care and support of vulnerable people (with or without ill health and medical conditions) such as elderly people or children.

Communication in health and social care settings can be divided into two types:

• Communication between health and social care workers.
• Communication between the patient (and/or family members) and health and social care workers.

Communication within health and social care settings is considered effective when the receiver, either the patient, family member, or the health and social care worker, understands clearly the message being conveyed by the sender.

For this to happen the message has to be clear, consistent, transparent as well as accessible and inclusive.

Why is effective communication needed in health and social care?

Effective communication

body language definition in health and social care

body language examples in health and social care